The Canton Housing Authority is seeking experienced housing professionals to serve as its Property Managers. The CHA is a small housing authority with a total of 145 low – income public housing units located on three sites. CHA does not operate the Housing Choice Voucher Program.
The ideal candidate must possess a range of skills and abilities in order to qualify for this position. Bachelor’s degree preferred in human services, social work, or public/business administration or related field. Minimum of four (4) years of public housing or property management experience in HUD programs required, Rent Calculation Certification, Occupancy Specialist Certification and EIV Certification (all required within six (6) months of hire; Public Housing Manager Certification required within one (1) year of employment. Experience in SACS software preferred. Experience in low-income housing tax credit (LIHTC).
Cover letter and resumes will be accepted through March 3, 2021 at the information listed below, no phone calls please. Candidates are encouraged to review the full job description below and submit specific evidence of experience in the above areas. Cover letter and resume should be submitted to:
Canton Housing Authority
Attn: Mr. Marzine Q. Hudson, Executive Director
1400 Oakside Drive, #76
Canton, GA 30114
Email: mhudson@cantonha.org
Position Title: Property Manager
Report To: Executive Director
Work Schedule: Full Time
Status: Regular Position
Wage/Hour Laws: Exempt
Position Summary
The Property Manager is the primary representative of management to the residents and the public. This employee has the direct responsibility for the day-to-day operation of the assigned project. The Property Manager is the management vehicle for implementing all of the policies and procedures established by Canton Housing Authority (CHA).
Major Duties and Responsibilities
- Maintain the business office for the efficient operations of the community; ensuring the business office is open and operational in accordance with established guidelines and CHA policy.
- Maintain bulletin board with required documentation.
- Maintain visibility at each of the communities; conduct daily outside inspections to ensure it is maintained according to CHA standards. Drive through community’s daily and walk weekly, noting deficiencies and leaving warnings.
- Responsible for all evictions based on CHA policies including, scheduling Grievance Meetings and attending court hearings.
- Assist in planning and implementing safety and security programs, promote residents’ involvement, and serve as a liaison with the Onsite Officers; assists in the eviction of violent or criminal residents, and maintain a list of emergency telephone numbers as well as enforce safety and fire prevention.
- Supervise daily operations of maintenance staff and ensure proper project management activities.
- Establish and maintain all office procedures, files and records, reports and systems as are needed to manage the community according to the policies and procedures of CHA and HUD regulations.
- Show vacant apartments and sell prospective residents on the desirability of the unit and community to maximize occupancy of assigned project.
- Supervise and direct the scheduling of all maintenance necessary to maintain the units in accordance with UPCS standards. Initiate work orders and monitor completion to minimize turn-around time.
- Manage the community facilities; participate in planning new or remodeled facilities and/or equipment purchases; schedule and administer the use of facilities and equipment as needed.
- Accept applications and screen applicants in accordance with CHA policy; complete lease-up process. Conduct tenant orientation; review and explain lease requirements to help ensure compliance with the lease requirements and occupancy policies. Issue lease violations, conference with residents and initiate the eviction process when needed.
- Create and maintain a waiting list of eligible applicants in accordance with CHA waitlist policies.
- Handle residents’ complaints and concerns and make appropriate referrals to outside agencies as needed.
- Identify and recommend improved methods for providing Resident Services, planning and implementing social service programs, reducing operating expenses and maintaining the physical assets of the community.
- Inspect maintenance work to ensure that work orders are completed and the quality of work is acceptable. Submit monthly work-order report to the Executive Director.
- Perform move-in, housekeeping and pest control inspections of all units in accordance with CHA housekeeping policies and UPCS standards. Initiate work orders for repairs and damages as needed.
- Ensure rent calculations, initial, annual and interim recertifications are completed in accordance with HUD regulations and CHA policy. Monitor and track residents to ensure compliance with Community Service and Zero Income requirements; submit monthly reports as required.
- Place purchase orders for maintenance supplies by established guidelines of CHA purchasing procedures.
- Prepare weekly management and occupancy reports as directed by management. Complete and submit to the Executive Director all required reports by established deadlines.
- Responsible for collecting rent and all financial transactions are handled in accordance with all established procedures and CHA policy.
- Work closely with Executive Director in creating and implementing marketing strategies to help maintain established occupancy standards.
- Integrity and Trust – Show consistency between words and actions.
- Protect confidential and sensitive information.
- Effectively handles emotions, including anger and frustration.
- Ethics and Values – Engages in open and honest dialogue with others.
- Treat all individuals (residents, staff and guest) respectfully, professionally and fairly.
- Customer and Team Focus – Establish and maintains effective customer relationships.
- Demonstrates effective customer relationships.
- Perform other duties as required by the Office Administrator and the Executive Director.
Required Knowledge, Skills, and Abilities
- Thorough knowledge of Housing Authority’s public housing program.
- Thorough knowledge of HUD rules, regulations, and policies on leasing and occupancy.
- Knowledge of modern office practices and procedures.
- Knowledge of report preparation techniques.
- Skill to operate personal computer, typewriter, calculator, and other common office machines.
- Ability to physically assess the units.
- Ability to make mathematical computations with speed and accuracy.
- Ability to understand and follow written and oral instructions.
- Ability to maintain moderately complex clerical records and prepare reports.
- Ability to establish and maintain effective working relationships with residents, Housing Authority employees, public officials, and the general public.
- Ability to pass the Public Housing Management Test within one year.
Minimum Education, Training, and/or Experience
The successful candidate must have a minimum of a two-year degree from an accredited college or university and/or two years of experience in public housing or property management. Ability to manage a high workload, multitask projects, and completing priorities, with strong attention to details, excellent organizational skills, and the ability to work well under pressure.